Returns & Exchanges
At Olyndra London, we want you to be completely satisfied with your purchase. If you are not perfectly happy with your order, we offer a 28-day return window for a full refund or exchange on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original Olyndra London packaging, ensuring all designer tags and security seals remain intact and attached.
- 3.Ship the Items
Affix the prepaid shipping label provided via the portal to your parcel and drop it off at your nearest authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.